Dear Valued Customer,
We deeply appreciate your trust and commitment to our products. As part of our product life-cycle we strive to inform you as early as possible about changes. After careful consideration and in alignment with our commitment to providing you with the most advanced and reliable technology, we have decided to discontinue the NG800 Automotive Gateway.
This decision has been made to focus our resources on developing and supporting our newer models, which incorporate the latest technological advancements to enhance your network performance and security. We understand that this may cause some inconvenience, and we are here to assist you through this transition.
Summary
Effective August 1st 2024, NetModule will discontinue the NG800 Automotive Gateway. This decision aligns with our commitment to delivering the most advanced and reliable technology to our customers. The NG800 will not be replaced with a similar router offering the same capabilities.
For non-vehicle applications, we suggest the NB1601, NB1800, and NB1810 industrial routers as suitable replacements. For vehicle applications, we recommend the NB800 and NB2800 models, which have E-Mark certification.
Affected Products and Recommended Replacements
All product Order Codes of NG800 will be phased out without any replacement.
Product Discontinuation Notice: NG800 Automotive Gateway
Key Dates
Schedule for the End-of-Life process:
- Last Time Buy (LTB): February 28, 2025
- Last Time Shipment (LTS): July 31, 2025
- End of Support and Repair (ESR): July 31, 2027
Warranty Information
The warranty remains in effect for all products affected by this discontinuation notice. If replacement is required as part of warranty coverage, the affected units will be replaced with the currently supported models free of charge. The original warranty end date will apply to the new replacement unit in this case.
Additional Information
Should you have any questions, please do not hesitate to contact your sales representative sales@netmodule.com or NetModule support at support@netmodule.com or by phone our Frankfurt office +49 6196 779979 0 / Bern office +41 31 985 25 10